“What better way to bring people together, than through food? They usually have a guest speaker – typically an internal guest. At Yelp, Balagot points to two departments for examples of this approach: engineering and sales.“On the engineering team, they have a learning lunch every Friday,” says Balagot. To best accommodate how personal learning can be for employees, it’s best to let individualism rise to the top and drive efforts, rather than trying to formalize or over-process a learning experience. The expectation is someday employees will be able to do it for themselves,” he says. We are always seeking ways to further develop our managers so they can become better coaches and guide the careers of their teams. At Yelp, Balagot and others are tasked with conceptualizing and leading “programs that go across all departments…where we invest in our managers and make sure they are paying it forward to their employees. For Balagot, the question “How can we make sure every day is a school day?” is one that he asks consistently. “Are they biased towards learning? Are they reading, learning, or attending workshops? Do they believe in this concept that every day is a school day? Are they finding opportunities to enhance themselves?” "A learning culture gets set from the top, leaders set the tone" - James Balagot, YelpĬompanies like Yelp that invest in learning tend to stand out in the way that they value personal growth. A learning culture gets set from the top, leaders set the tone,” says James Balagot, who leads learning initiatives at Yelp.
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